Specific Job Responsibilities:

• Point of contact for training activities at the site

• Build a sustainable training program that adheres to the Company Training Guidelines

• Ensure Instructor accreditation through the Company Instructor Accreditation Program

• Build a pool of Accredited Instructors to ensure flexibility in capacity of training volume

• Ensure Training room adheres to the Company Training Guidelines

• Maintain training equipment readiness.

• Seek accreditation and performing train-the-trainer (T3) for instructors on site.

• Provide feedback to trainer/s regarding delivery skills outlined in the Instructor Observation Form.

• Ensure instructor/s create a training environment that is engaging, positive and free of intimidation.

• Screen and Interview of potential instructor candidates.

Qualifications:

• Must be a accredited to deliver Company training per Company’s Instructor Accreditation Program (IQC)

• Must have good attendance record or no attendance issues from previous account or company       

• Must have basic knowledge on internet browsing and net surfing

• No behavioral infractions from previous company/companies

   

  Required Skills (To Be Trained):

• Ability to develop business partnerships with the Company Training Organization

• Proficiency in development and implementation standards for the mentoring process

• Ability to perform transaction monitoring evaluations

• Proficiency in Apple-based applications, operation systems and hardware

   

  Preferred Skills/Education:

• Must have obtained a College Diploma

• Must have at least 6 months experience doing a supervisory role      

• Strong time management skills

• Demonstrated ability to take initiative, multiple tasks, and prioritize